Common legal support services: questions and answers

No trial or plea can be completed without the use of court reporters. Over the years, the development of new technologies has drastically changed the way these professionals do their jobs. Whether you are a law firm, insurance company, or corporation, you will be looking for a firm that provides local, responsive legal support services for your next case or plea. If you’re not up to date with modern offerings, you’ll have some questions and this article should address them.

Historically, what has a short reporter done?

Traditionally, these professionals served as court reporters at hearings or depositions, taking note of all verbal exchanges in a process called recording and then converting the record into a written form in a process called transcription. While earlier court reporters used typewriters or stenographers, today they have many additional options for recording verbal exchanges.

How do you record discussions today?

There are several methods used today by companies that offer legal support services. Electronic reporting involves the use of a speaker system and audio equipment to capture quotes. The professional monitors these devices and takes note of who is speaking at what time to facilitate transcription of the sound files. Voice typing involves the use of a voice mute, which is a hand mask containing a microphone. When you speak into the voice mute, no one else in the room will hear the court reporter.

The most advanced recording methods have incorporated video equipment. Some court reporters will set up and monitor video equipment and then transcribe the conversation by reviewing the footage. If a client requests it, you can also set up an online video feed of the proceedings so outside participants can see everything in real time. A more affordable alternative to legal support services will involve providing clients with a password to access a secure program where real-time reports are posted.

How do you transcribe the discussions today?

Typically, the court reporter, or an assistant, will take the recorded notes and type them so that a written record exists. This process used to take a long time, but it has also been improved with technology. In many cases, a company will offer expedited delivery for a higher fee. If a business chooses to videotape proceedings, court reporters have the ability to add text captioning, as many of these professionals will also be contracted to provide closed captioning for television.

What type of firm should I look for when evaluating legal support services?

In addition to the availability of the modern offerings mentioned above, there are a number of factors to consider when searching for a company that best meets your needs. The firm must have enough court reporters available to assign a person or group to work just for you. The company should be asked to provide references to prove that their reporters are accurate, prompt, and professional. Additionally, some companies offer on-site conference and production facilities for their clients to use. For best results, you should find a firm that offers enough legal support services to tailor a plan specifically to your needs.

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